Ha sido un tremendo placer realizar el viaje al Perú con vosotros. Empezando por personalizar el viaje con todas mis exigencias y necesidades siguiendo por una impecable planificación y seguimiento. Tuve muchas dudas en la elección de la agencia de viajes al estar en Ecuador y yo en España pero he de decir que no recuerdo ningún otro viaje tan bien gestionado. Cynthi es una gran profesional pendiente de todos los detalles y que te acompaña durante todo el viaje.

The arrangements were done seamlessly from our home country (Canada) and our guide Mateo punctual, knowledgeable and helpful throughout our trip that involved cities, highland, Amazon, as well as Cotopaxi and Quilatoa hikes. We wanted to support a local Ecuadorian business and they also provided more value than other companies we contacted.

Took a chance and booked with local company Responsible Travel as major tour operators did not have dates that suited. Absolutely flawless trip and fantastic communication throughout from Diego and Rita 😍 Saw so much wildlife - sharks sea turtles tortoises iguanas snakes and all types of birds and fishes. Can’t fault anything at all. The Galápagos Islands are stunning and Isabella was my favourite. So happy I visited and would recommend this trip and your company 100% 🥰

I planned a trip to Ecuador and the Galápagos Islands with the guidance and planning of Maria Jose. Throughout the entire process, Maria was highly professional, attentive to my requests and any changes I asked for, and tailored the trip to perfectly match my needs. In practice, the journey fulfilled all my wishes and turned into an unforgettable experience. I highly recommend her!

Warm welcome by the team when we arrived in Ecuador! Well planned and thought out itinerary which gave us as first time visitors to the country a good feel for the culture, traditions and history. We loved the trip!

We visited Ecuador in April 2025 on a family vacation with another family, and were so thrilled that we planned our trip with and through Responsible Travel Ecuador! With a group of four adults and five kids ages 7-15, it was important for us to have a fun adventure with a good mix of learning history, cultural immersion, and memorable fun. The team from Responsible Travel Ecuador delivered and exceeded our expectations! Our tour guide David was knowledgeable and flexible, and the office team (Ana, Diego, and Alejandra) worked behind the scenes to make sure our time was well-scheduled and seamlessly adjusted when weather did not cooperate or a new idea sprung up. The 8-day agenda was thoughtfully created to give us a taste of Ecuador's diverse geography, magical nature, delicious cuisine, and beautiful people! Accommodations were conveniently located and offered breathtaking views, and the entire team was very communicative before the trip and during our time in Ecuador. Responsible Travel Ecuador played a huge role in us falling in love with Ecuador and we can't wait to return! Until we do, we are telling our social circles to book quickly. 🙂

Wir hatten eine Ecuador – Galapagos – Machu Picchu Reise angedacht. Schon bei der Planung hat uns Gabi tatkräftig unterstützt, mit wertvollen Ratschlägen die Reise optimiert ist aber auch immer auf unsere Wünsche eingegangen. Die Reise selbst war perfekt organisiert, wir wurden immer wie gebucht abgeholt oder erwartet und auch die einzelnen Guides oder Fahrer waren via Whats App mit uns Kontakt getreten, sodass wir bei Fragen immer eine Ansprechperson hatten. Auch Gabi konnten wir während der Reise immer kontaktieren, und erhielten immer umgehend Antwort. Die Hotels waren sehr unterschiedlich, dies ist aber sicherlich auch der Örtlichkeit (3 Nächte im Dschungel versus Cityhotel in Quito) geschuldet grundsätzlich waren alle Hotels sauber und qualitativ hochwertig. Einzig das Sheraton in Lima war etwas in die Zeit gekommen, der Service und die Ausstattung nicht mehr einem 5 Sterne Hotel entsprechend. Von der Lage her gibt es aber auch nicht wirklich eine Alternative (wir hatten bewusst nicht Miraflores gewählt). Die Reiseunterlagen mit der Beschreibung der Programmpunkte der einzelnen Tage ist teils etwas blumig ausformuliert, zb. Anzahl der möglichen Papageiensichtungen im Dschungel wurde mit bis zu elf Arten angegeben, wir hatten genau 1 Papagei gesehen. Uns ist klar, dass man keine Tiersichtungen garantieren kann, aber die Erwartung wird bei der Beschreibung unnötig gesteigert. Im Endeffekt sieht man was man sieht, die Natur kann man nicht beeinflussen. Wir würden auf jeden Fall wieder über Resposible Travel buchen, die Beratung und Umsetzung sind ausgezeichnet und auch Kontaktpersonen bei den Hotels oder auch die Fahrer sind sehr gut ausgewählt. Wir konnten all unsere Wünsche umsetzen und hatten einen tollen Mehrwert durch die Hilfe und Unterstützung von Gabi. Hierfür auch nochmals ein großs Dankeschön.

Excellent service by Riwal. I would highly recommend requesting him! We did a 3 week trip of Easter island, Atacama Desert and Bird watching in Paraguay. The pace of the trip was relaxed and covered everything there was to see. There was also free time to relax. Riwal was very accommodating with all of my requests and was always available and responded promptly on WhatsApp. We requested interacting with Local Guarani people and I recommend this be a mandatory activity in Paraguay. It is the only way to see and understand the real situation of the indigenous.

I recently completed the14-day tour to the Andes, Amazon, and Galapagos and overall, had a positive experience. The guides and drivers were excellent – knowledgeable, punctual, and proficient in English. My travel agent, Ronni Morreira, located in Quito, was also exceptional, providing prompt support and assistance via WhatsApp and email throughout the trip. Rita, who took over in person in Galapagos, provided also excellent support. I do have a few suggestions for an even better experience. Firstly, I recommend requesting detailed information about every accommodation throughout the trip. Quality standards varied considerably, and clear expectations would allow to request changes or adjust expectations accordingly. For example, I would advise against staying at Yellow House in Quito. Secondly, the activity descriptions on the website were sometimes inconsistent regarding what was included in the tour versus what was meant for independent exploration. The description for Baños was particularly misleading. I strongly recommend to inquire about each itinerary item. Lastly, I'd like to address a final concern regarding the itinerary for the arrival day in Santa Cruz. The scheduled and prepaid activities for the arrival afternoon were not carried out. I had intentionally booked an early flight to participate, but upon arrival at the hotel, I was informed that the remainder of the day was designated as free time. While Rita and Ronni were helpful in resolving the issue, this was an unnecessary inconvenience. I urge revising the itinerary to explicitly state that the arrival day is free for independent activities, rather than listing included options. Given the limited time in the Galapagos, losing a day due to a misunderstanding would have been particularly frustrating, especially as I believed I had paid for included activities for that day

Viagem Incrível a Galápagos, organizada por Joseph da Responsible Travel! Minha viagem a Galápagos, de 3 a 8 de dezembro, foi uma experiência inesquecível, graças ao trabalho excepcional de Joseph, da Responsible Travel. Desde o início, ele demonstrou um profissionalismo impressionante, planejando um itinerário perfeito, equilibrando exploração e descanso, e garantindo que todos estivessem confortáveis e bem cuidados. Joseph indicou passeios incríveis que realmente mostraram a diversidade e beleza única de Galápagos. Ele estava sempre disponível para esclarecer dúvidas e coordenou as atividades com excelente atenção aos detalhes, proporcionando uma viagem sem contratempos e cheia de descobertas. Com sua liderança, cada momento foi aproveitado ao máximo, e a viagem se tornou ainda mais especial. Recomendo de coração a Responsible Travel e Joseph para quem busca uma experiência autêntica e bem organizada em Galápagos.

Nosso sonho era conhecer as ilhas de Galápagos e foi realizado graças ao Joseph que fez um roteiro incrível de viagem para nós e nossos amigos. Nós não tivemos que nos preocupar com nada, traslados, hotéis e passeios todos bem reservados e planejados. Nós recomendamos a empresa e os serviços do Joseph de olhos fechados.

Joseph da Responsible Travel nos ajudou a planejar nossa viagem para Galapagos. Ele montou um roteiro incrível e foi muito atencioso desde o primeiro contato, estando sempre disponível para eventuais dúvidas, inclusive durante a viagem! Ficamos impressionados com a organização de todos os passeios, todos saíram no horário estipulado e não tivemos nenhum problema. Os guias mostraram muito conhecimento sobre as ilhas, além de falarem inglês e espanhol fluentes. Galápagos é um lugar único e apaixonante, e eu não vejo a hora de voltar!

A empresa foi comunicativa desde o primeiro contato. Tivemos uma ótima experiencia com o Joseph que nos orientou sobre todos os passeios e nos auxiliou em nosso roteiro fantástico. Excelente!!!