Experiência maravilhosa, equipe sempre muito simpática e prestativa. Muito pontuais também. Obrigada.

Foi muito bom pela organização da equipe, clareza e objetividade das informações. O José Penagos sempre nos deu total assistência e foi muito gentil.

My primary contact was Diego based in Quito and he oversaw the team handling my trip to to Chile/Patagonia region. Everything went to plan when I arrived. I had the most wonderful and professional guides. Top class hotels too. My trip will always be on my mind

Direkten Kontakt mit Responsible Travel hatte ich zwar nicht, da die Buchung selbst über ein österreichischen Veranstalter erfolgt ist. Gebucht war dabei eine achttägige Fahrt von Guayaquil nach Quito als Anschlussprogramm zu einer Tauchsafari um Galapagos. Zu dieser Fahrt kann ich über Responsible Travel und im speziellen unseren lokalen Guide Danny Ayala, sowie unseren Chauffeur Mr. Wilson, nur das Beste berichten. Nicht nur die Pünktlichkeit in der Früh der einzelnen Reisetage war bemerkenswert. Auch die Versorgung mit allen Informationen und Details der einzelnen Reisestationen war überzeugend. Egal ob es Informationen zu Gebäude, Tieren, oder die einzelnen Vulkane waren. Danny hatte immer alle Informationen abrufbereit im Kopf. Manchmal sogar mehr als wir uns merken konnten. Positiv erwähnen muss ich im Detail aber auch unsere Fahrer Mr. Wilson. Dieser hat uns vor allen Dingen mit seinem sichern Fahrstil, sowie mit einem allzeit sauberen Fahrzeug überzeugt. Und er musste es nicht nur einmal an den Abenden vom Staub der Schotterpisten reinigen. Nochmals positiv zu erwähnen ist Danny, der uns für den letzten Tag eine kleine Änderung der eigentlich perfekten Reiseroute vorgeschlagen hat, um doch noch Kondore sehen zu können. Davon haben wir zuvor nämlich leider nur einen einzigen auf große Distanz und auch nur sehr kurz gesehen. Dany hat nach unserem Ok zu diesem Änderungsvorschlag mit Gabi diese Änderung und alle dazu gehörenden Details abgeklärt. Und der Vorschlag von Danny war dann auch noch ein Volltreffer. Wir hatten an unserem letzten Reisetag bis zu 8 Kondore gleichzeitig am Himmel. Für mich war diese Rundreise in der Kombination Responsible Travel, Gabi, Danny Alaya und Mr. Wilson jedenfalls eine perfekte Kombination mit unvergesslichen Erlebnissen. Aber genug des Lobes. Denn schön langsam sollte ich mich wieder mit den etwa 3700 Fotos und 200 Videos dieser Reise beschäftigen.

Our trip to Galapagos was wonderful! The agency's organization and itinerary suggestions were excellent! We loved it!

After several months searching for a reputable tour agency in Ecuador I was lucky to have found Responsible Travel Ecuador. This agency was by far everything I could have asked for and more! My experience with this agency started with Anthony. I told him everything I was looking forward to doing in Ecuador and within days he came back with an amazing intininary. What I liked was that they were all private tours where I can go at my own pace. That was one thing I really liked about this agency. Another thing I really liked was how Anthony pushed me to go out of my comfort zone and visit Cuyabeno. I doubted him like I haven't doubted anyone ever in my life. He assured me it would be the best part of my visit and it was. When Anthony left, Karem took over seemlessly. The communication between the two was obviously there because Karen knew my dietary needs and requests. Everything I discussed with Anthony, Karem already knew. Both Anthony and Karem we're quick and through in answering my questions and my doubts day or night. I never felt alone at any point in this planning process or during my trip. Someone's always there to watch out after you. The hotels they chose were beautiful and extremely comfortable. The area in which the hotels were located were safe and there was a lot nearby to do. The day I was flying to Quito I found out there were a lot of landslides and we had to take an alternative route to the Amazon rainforest and back to Quito. This would have caused me to miss my flight. I contacted Karem and told her my concerns. She worked very hard to switch my intininary and within 20 minutes came back with a new plan. Karem took time out of her busy schedule to come to my hotel the morning I landed to meet me and talk with me. This really helped me relax more. I am amazed at how personalized they made this trip and what a great job they did! The attention to detail is impeccable! The driver and guide, Francisco, was absolutely wonderful and welcoming as well. His English was amazing! We enjoyed numerous laughs throughout this whole trip! The food and the people in Ecuador and the country in itself are absolutely amazing! I could not have asked for anything more! I will definitely be returning for sure. I have not stopped thinking about Ecuador since I left and what a blessing this agency has been.

Responsible Travel Ecuador handled my initial enquiry, arranged a very competitive quote for my family (9 members) to travel a land-based tour of the Galapagos. Alvaro dealt with our initial queries and Diego made all of the day to day arrangements. They booked our flights from Quito to and from the Galapagos and arranged all of the accommodation, island transfers and day tours for the 11 days of our holiday. There were numerous steps each day from transfers from hotels to boats and the arrangements for the guides. All of these complex arrangements went smoothly, the guides were extraordinarily helpful and several mention how much they appreciated working with Responsible Travel. All of the day tours from the snorkelling, to the Island walks to the mountain walks were fascinating and the guides helped all members of my family gt to most out of each activity. Diego made sure the hotels and guides knew 7 of us were vegetarians and one had a severe allergy problem; as a consequence we had no problems and enjoyed the food on every trip. The itinerary was arranged so that we would see a wide range of Galapagos animals up close and we swam with sea lions, sea turtles and penguins. We were given the history of the islands and the geology of the volcanoes was explained expertly. Diego from Responsible Travel followed our progress daily, to make sure all was progressing as planned. We had a a great time and are very grateful for all the thought, planning and supervision that Responsible Travel undertook to make our tour such a happy experience.

What can you say, Responsible travel made our adventure to Ecuador in the Galapagos simply outstanding. From every little detail, Cynthia took care of us and the entire team coordinated a memorable event for me and my family. All of the daily adventures were highly coordinated with extensive attention to the customers needs. Everything was taken care of in every detail. Polite, courteous and professional, all rank as key traits for all participants.

Responsible travel et Cynthia plus particulierement, nous ont grandement aidé pour la réservation d’une croisière de plongée aux galapagos. Leur aide a été particulierement précieuse afin que l’on puisse en réserver une à nos dates et à des prix acceptables. Ensuite ils se sont occupés de toutes les démarches pour nous pour pouvoir entrer aux galapagos, ce qui nous a grandement simplifié l’organisation, on n’avait qu’à se laisser porter et profiter de la croisière et des galapagos qui sont vraiment incroyables.

Ha sido un tremendo placer realizar el viaje al Perú con vosotros. Empezando por personalizar el viaje con todas mis exigencias y necesidades siguiendo por una impecable planificación y seguimiento. Tuve muchas dudas en la elección de la agencia de viajes al estar en Ecuador y yo en España pero he de decir que no recuerdo ningún otro viaje tan bien gestionado. Cynthi es una gran profesional pendiente de todos los detalles y que te acompaña durante todo el viaje.

The arrangements were done seamlessly from our home country (Canada) and our guide Mateo punctual, knowledgeable and helpful throughout our trip that involved cities, highland, Amazon, as well as Cotopaxi and Quilatoa hikes. We wanted to support a local Ecuadorian business and they also provided more value than other companies we contacted.

Took a chance and booked with local company Responsible Travel as major tour operators did not have dates that suited. Absolutely flawless trip and fantastic communication throughout from Diego and Rita 😍 Saw so much wildlife - sharks sea turtles tortoises iguanas snakes and all types of birds and fishes. Can’t fault anything at all. The Galápagos Islands are stunning and Isabella was my favourite. So happy I visited and would recommend this trip and your company 100% 🥰